House Manager | New York City / USA

175,000 to 200,000 US$ D.O.E

 

A International businessman and his wife are looking to employ an experienced professional House Manager, for their NYC property.

The House Manager will work directly for the Principals, overseeing, the kitchen, housekeeping and service delivery in their NYC residence.

Candidates must present proven experience, initiative, and be highly organised, efficient, confident and extremely hands-on in all aspects of managing and delivering hospitality and the administration tasks required in this reasonably sized, fully-staffed domestic residence.

The House Manager must not be stuffy in their attitude, and should exhibit excellent communication and staff management skills, and have experience of training and nurturing team members, so that everyone can be focused on the needs of the family, while striving to elevate and improve existing service standards.

JOB REFERENCE

#10210

SALARY

175,000 to 200,000 US$ D.O.E

CURRENCY

USD

LOCATION

New York City / USA

POSITION

House Manager

ACCOMMODATION OFFERED

No

LOOKING FOR COUPLE

No

TYPE OF HOUSEHOLD

Family, Mansion, Professional / Philanthropist, Informal Household, City Based

PERKS

 

 

Health Insurance is offered.

EXPERIENCE

5+ years

LANGUAGE

English

DRIVING LICENCE

Yes

PREFER NON SMOKER

Yes

VALID DBS

Yes

Roles and Responsibilities

  • Overall management and immaculate presentation of the property
  • Management through positive leadership of all residential staff
  • Staff rostering, task management and workload distribution across all private staff
  • Establishment of daily, weekly and annual rotational check lists for all routine maintenance
  • Work with household staff to ensure residence maintained and presented to the highest standard
  • Care and maintenance of fine furniture, delicate fabrics and sensitive surfaces
  • Management, supervision and security of casual staff, equipment servicers and all trades
  • Weekly meeting with Principal re family movements, residence operations, function and event planning and organisation
  • Liaise with family office CEO and Principals’ PA’s re business and family travel arrangements
  • Liaise with key staff in other properties, advising expediently, information relating to family movements and schedule changes
  • Liaise with Chef re meal service, functions and event organisation
  • Organisation and management of functions and events including casual event staff
  • Food and beverage service for family and guests
  • Continually encourage team commitment to ensure a positive and respectful work environment and a calm and unobtrusive family home environment

Entry Requirements

  • Previous experience in managing similar properties and staff for UHNW families
  • Proven positive leadership in staff management and team building
  • Excellent organisation and time management skills
  • Outstanding eye for detail and fastidious attention to detail
  • Excellent communication skills and ability to clearly and concisely convey information
  • Discretion, integrity, confidentiality
  • Ability to work resourcefully and on own initiative
  • Flexibility and adaptability to the requirements of the role
  • Ability to problem solve and remain calm in high stress situations
  • Professional personal presentation
  • Mature, friendly and confident disposition
  • Ability to maintain professional demeanour without stiffness or formality

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