Assistant Housekeeper I Inverness-shire

Roles and Responsibilities

Daily Duties

• Daily opening up procedure:
• Open and arrange curtains.
• Tidy up anything from the ground floor Reception Rooms.
• Whilst “opening up” check light bulbs and replace if able. If not, ask Maintenance to do so, preferably when the family is not present.
• Preparation of breakfast if required.
• Ensure that all service areas (to include the Kitchen, Laundry Room, Butler’s Pantry, [ironing room], and back staircase) are clean and well-organised.
• To launder when required (to include washing, ironing, and repair if necessary) as follows:
• All family laundry when in residence.
• Hand wash any garments as directed.
• Bed and table linen.
• To take clothes/linen to the dry cleaners when requested.
• Vacuuming of the carpets as required, otherwise twice weekly or as necessary.
• Rugs should be swept and not vacuumed.
• Cleaning of grates and laying the fires as required.
• To make beds daily and change bed linen as required.
• To clean bathrooms as instructed daily, or as required.
• In conjunction with the Head Housekeeper/Maintenance, the cleaning of the inside of the interior windows throughout, including their thresholds.
• Cleaning of all furniture, including but not limited to soft furnishings, antique and other furniture, rugs, and carpets

General Responsibilities:

• Close communication with the Head Housekeeper regarding any maintenance and repairs required.
• Any household breakages and damages to items from the Butler’s Pantry should be reported to the Head Housekeeper/Butler.

• Monitor contractors in the house, if no other house staff in attendance, and ensure their worknis carried out in a tidy fashion.  Contractors must take their shoes off or wear overshoes.

• Report to Head Housekeeper if household supplies, such as light bulbs, toilet rolls etc. are running low.
• Water jug(s) must be filled each day with bottled water (some may need to be filled twice daily).
• The dog feeding area must always be clean.
• Toilets in the leisure center area, Boot Room, Secretary’s Office, and Staff toilets to be cleaned daily when the house is occupied.
• Shower/Steam Room in Leisure Center area to be kept clean and tidy.
• When the family is away, it is necessary to maintain a program of thorough “Spring cleaning” under the supervision of the Head Housekeeper.
• Keep an eye on the flower arrangements and houseplants.
• The Assistant Housekeeper may be asked to help in the evening when there is a dinner party.
• Security: Report any incident details to Head Housekeeper.
• If the family is not in residence and the house is left empty for whatever reason it is essential that the house is locked.

In addition:

• Shopping as required.
• If able, the Assistant Housekeeper may occasionally be asked to prepare a meal for the family, although notice will be given to make allowance for completion of other duties.
• Shoes and boots to be cleaned in conjunction with the Head Housekeeper if required.
• Cleaning of wooden floors – obtain care instructions from Head Housekeeper.
• High dusting.
• Ensure fridges and freezers are kept clean and tidy.
• Cleaning lights and chandeliers together with the Head Housekeeper/Maintenance/Butler.
• Ensure larder shelves are kept tidy and clean, and rubbish removed regularly, when the Lodge is occupied.

Accommodation

Own separate accommodation

All bills found

Entry Requirements

• Uniform to be always worn whilst on duty.
• Long hair should be tied up and presentable whilst on duty
• Clean drivers licence essential
• Excellent checkable references
• Previous experience working in a formal household or 5* hotel
• The legal right to work in the UK